Privacy Policy

Overview

This Privacy Policy explains how M&E Best Fire Protection ("we", "us", or "our") collects, uses, and protects information when you visit our website, submit a request, or contact us about service in Los Angeles. By using our site or contacting us, you agree to this policy.

Information We Collect

We collect contact and website information:

How We Use Your Information

We use your information to respond to your request and schedule service, prepare quotes and estimates, follow up with you by phone, text, or email, operate and improve our website, measure and improve our advertising, maintain security, and comply with our legal obligations. We do not sell your personal information for money.

Calls and Text Messages

By providing your phone number and submitting our form (or otherwise contacting us), you agree that we may call or text you about your request and your service, including by automated means. Consent is not a condition of purchase. Message and data rates may apply, and message frequency varies. Reply STOP to opt out of texts at any time, or HELP for help. We do not sell or rent your phone number to third-party marketers.

Cookies, Analytics, and Advertising

We use cookies and similar technologies to operate the site, remember preferences, and measure performance. We use analytics and advertising services such as Google Analytics and Google Ads, which may set cookies and collect identifiers (including your IP address and the Google Click ID) to help us understand traffic and measure ad performance. We use PostHog to understand how visitors use this site, such as the pages viewed, where people click and how far they scroll. For some visits it may record how the visit moved through the page; anything typed into our forms is masked and is not recorded. You can control or block cookies in your browser settings, and opt out of personalized Google ads through Google Ad Settings. Blocking cookies may affect how the site works.

How We Share Information

We share information with service providers who help us run our business (for example hosting, call tracking, analytics, advertising, and service-request processing), only as needed for them to perform those services. We may also disclose information to comply with the law, enforce our terms, protect our rights and safety, or as part of a business transfer. We do not sell your personal information for money.

Data Retention

We keep your information for as long as needed to provide service, operate our business, and meet legal requirements. After that, we delete it or remove details that identify you.

Your Choices and Rights

You may request to access, correct, or delete the personal information you submitted by contacting us using the details below. Depending on where you live, the law of your state may give you further rights over this information, and we will honor a request made under it. We do not sell personal information for money. To opt out of advertising-related sharing that follows activity across different websites, adjust your browser cookie settings or contact us. We will not discriminate against you for exercising these rights.

Children's Privacy

Our website is intended for adults and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always posted on this page, and changes take effect when posted.

Contact Us

If you have questions about this policy or want to make a privacy request, contact M&E Best Fire Protection by phone at (818) 390-9900 or use the request form on this site. We serve Los Angeles.